Vinted Members Share Displeasure Over Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to check their listings and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Updates
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods due to shopper criticism.